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How the 9au Casino loyalty program tracks your progress
Your loyalty level is based on the total amount you have deposited over your account lifetime. The first level starts at AUD $1,000 in lifetime deposits, while the highest level begins at AUD $1,000,000. This means the system looks at your overall deposit history rather than only one day or one month of play.
You can check your progress through the tier dashboard. Weekly progress updates are made every Sunday, while monthly rewards are connected to your activity for that month. Telegram alerts also help track monthly reward information. It is a fairly simple setup: build your lifetime total, watch the dashboard, then check which rewards are available at your current level.
Loyalty tiers and the rewards attached to each one
There are five loyalty levels. Each one adds or increases certain benefits, although the exact withdrawal rules differ between levels. The table below puts the main figures in one place.
| Level | Lifetime deposit | Daily reward | Weekly reward | Loyalty bonus and withdrawal cap |
|---|---|---|---|---|
| Level 1 | AUD $1,000+ | AUD $1.90 | - | AUD $9 bonus; AUD $100 maximum withdrawal |
| Level 2 | AUD $10,000+ | AUD $3.90 | AUD $6.90 | AUD $90 bonus; AUD $1,000 maximum withdrawal |
| Level 3 | AUD $100,000+ | AUD $5.90 | AUD $9 | AUD $190 bonus; AUD $5,000 maximum withdrawal |
| Level 4 | AUD $500,000+ | AUD $9 | AUD $19 | AUD $390 bonus; AUD $8,000 maximum withdrawal |
| Level 5 | AUD $1,000,000+ | AUD $29 | - | AUD $900 bonus; no withdrawal limit |
The weekly reward begins at Level 2, with AUD $6.90, and rises to AUD $19 at Level 4. Level 5 has a daily reward of AUD $29 and an AUD $900 loyalty bonus. The figures in the table are stated in Australian dollars, matching the account currency.
Daily and weekly loyalty rewards: what changes as you move up
The daily reward grows from AUD $1.90 at Level 1 to AUD $29 at Level 5. That is the clearest step-by-step increase in the loyalty structure. If weekly rewards matter more to you, Level 2 is the first point where they appear, followed by AUD $9 at Level 3 and AUD $19 at Level 4.
The weekly reward is available from Level 2 upwards. The reward schedule is therefore easy to read: Level 2 gives AUD $6.90, Level 3 gives AUD $9, and Level 4 gives AUD $19. Level 5 lists its AUD $29 daily reward and other higher-level benefits rather than a weekly amount.
- Check your current level
Open the loyalty information in your casino account and check the tier dashboard.
- Review the available reward
Look at the daily or weekly amount attached to your current level.
- Watch the update cycle
Weekly progress is updated every Sunday, while monthly activity is tracked separately.
- Use the account tools
Telegram alerts can help you follow monthly reward information alongside the dashboard.
A practical point: these are bonus rewards, so their own conditions matter. Bonus funds become withdrawable only after the stated rollover or turnover requirements have been completed. Check the terms attached to a reward before treating the displayed amount as cash you can withdraw.
Loyalty bonuses and the withdrawal limits to remember
Each level has a separate loyalty bonus amount. Level 1 offers AUD $9, Level 2 AUD $90, Level 3 AUD $190, Level 4 AUD $390 and Level 5 AUD $900. Levels 1 to 4 also have a maximum withdrawal on loyalty bonuses.
| Level | Loyalty bonus | Maximum withdrawal on the bonus |
|---|---|---|
| Level 1 | AUD $9 | AUD $100 |
| Level 2 | AUD $90 | AUD $1,000 |
| Level 3 | AUD $190 | AUD $5,000 |
| Level 4 | AUD $390 | AUD $8,000 |
| Level 5 | AUD $900 | No withdrawal limit |
For example, a Level 3 player may receive an AUD $190 loyalty bonus, with withdrawals from that bonus capped at AUD $5,000. At Level 5, the AUD $900 loyalty bonus has no withdrawal limit and no wagering requirement. That is the main difference between the top level and the four levels below it.
Monthly loyalty rewards and activity tracking
Monthly loyalty rewards are based on your total activity during the month. The tier dashboard tracks this activity, and Telegram alerts provide another way to follow monthly reward information. This is separate from the lifetime deposit figure used to determine your loyalty level.
The distinction is worth keeping clear. Lifetime deposits determine the level you hold, while monthly activity is used for the monthly reward. Your level may stay the same even though the monthly reward changes with your activity.
- Lifetime deposits determine your loyalty tier.
- Monthly activity determines the monthly loyalty reward.
- The tier dashboard tracks both progress and reward information.
- Telegram alerts can notify you about monthly reward details.
- Weekly progress updates arrive every Sunday.
The system is designed for players who want to follow their account activity over time. If you prefer a simple routine, check the dashboard after the Sunday update and review the monthly information when the new reward cycle is displayed.
Extra benefits at the higher loyalty levels
The higher levels add service and account benefits alongside the larger reward amounts. Level 3 includes priority support. Level 4 includes fast withdrawals. Level 5 adds private offers and surprise drops, as well as no wagering requirements and no withdrawal limit on its loyalty bonus.
| Level | Additional benefit |
|---|---|
| Level 3 | Priority support |
| Level 4 | Fast withdrawals |
| Level 5 | Private offers and surprise drops; no wagering requirement on the loyalty bonus |
Support is available through 24/7 English live chat, as well as Telegram and Line messaging. You can use the same account area for your Registration and loyalty tracking, while Login access lets you return to the dashboard and check current rewards.
How to make the loyalty system easier to manage
The most useful approach is to separate three things: your lifetime tier, your weekly progress and your monthly activity. Mixing them together can make the reward structure look more complicated than it is.
- Set a personal entertainment budget before making a deposit.
- Check the dashboard to see your current loyalty level.
- Review the weekly update after Sunday.
- Read the terms attached to each reward before using it.
- Track monthly activity separately from lifetime deposits.
- Complete any stated rollover or turnover requirement before requesting a withdrawal.
The account uses Australian dollars, and the minimum deposit to start playing is AUD $10. Players must be at least 18 years old. Responsible gambling tools are available, so use them if you want extra control over your sessions or spending.
Ready to check your current level?
Open your account dashboard to review your loyalty progress, current reward amounts and the conditions attached to any bonus funds.
Loyalty Program: your questions
How is my 9au Casino loyalty level decided?
Your level is based on your lifetime deposit total. The levels start at AUD $1,000 for Level 1 and reach AUD $1,000,000 for Level 5.
When does weekly loyalty progress update?
The loyalty dashboard updates weekly progress every Sunday.
Which loyalty level first includes a weekly reward?
The weekly reward begins at Level 2, which has a weekly reward of AUD $6.90.
What is the daily reward at the highest loyalty level?
Level 5 includes a daily reward of AUD $29.
How much is the Level 4 loyalty bonus?
The Level 4 loyalty bonus is AUD $390, with a maximum withdrawal of AUD $8,000 from that bonus.
Does the top loyalty level have a withdrawal limit?
Level 5 has no withdrawal limit on its loyalty bonus.
Does the top loyalty bonus have a wagering requirement?
The Level 5 loyalty bonus has no wagering requirement.
What extra support benefit comes with Level 3?
Level 3 includes priority support, meaning your queries are moved to the front of the queue whenever you need help. This makes a real difference during busy periods when standard response times can stretch. Players at this tier can expect faster resolutions and a more attentive service experience overall.
What extra withdrawal benefit comes with Level 4?
Level 4 includes fast withdrawals, so players at this tier spend less time waiting for their winnings to arrive. Requests are processed ahead of those from lower tiers, which can cut the usual turnaround time noticeably. This perk alone makes reaching Level 4 a worthwhile goal for regular players at 9au Casino.
Where can I track monthly loyalty rewards?
Monthly rewards are tracked through the tier dashboard, with Telegram alerts also used for monthly reward information.
